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Merchandise Returns
A full refund for the purchase price of your merchandise will be
available for up to 30 days from the day you receive your order with
the following exceptions. We cannot accept returns on "personal" items
such as reusable incontinent supplies, orthopedic braces, support hose
etc. unless it is in its original unopened packaging.
If you
need to make a return or would like to inquire about a purchased items
return eligibility, please contact us by phone or email
returns@ManorDrug.com
When you return an item be sure it is in new and unused condition and
pack it in its original box along with the original invoice/packing
slip. Please note the reason for return on the invoice. When returning
an item we also recommend you insure the package for your own
protection. We cannot issue refunds for packages that are lost or
damaged during return shipping.
If you don't have your packing slip, you can print out your online
order or shipping confirmation email and include it with the return.
You can also log into your ManorDrug.com
account history, print out
the order information for the appropriate order and include it with
the return.
It is advised that you send your return using a reliable carrier that
offers tracking (such as UPS, FedEx, or Priority Mail). Your card will
be credited for the full applicable amount within 10 business days of
receipt of the returned merchandise. Refunds will be issued on the
credit card used in the original purchase. Please allow one to two
billing cycles for the refund to appear on your statement.
Please send your returns to:
Manor
Leader Pharmacy
Attn:
Returns
2361
Northgate Blvd
Sacramento,
CA 95833
Refunds on Shipping Charges
If your return is in any way a result of an error by Manor Leader
Pharmacy, we will happily refund all applicable shipping costs paid on
the product(s) you are returning. Please be sure to indicate the
nature of the error. If your return is due to issues other than
fulfillment errors, shipping charges will not be refunded.
Return Time
Merchandise may be eligible for credit card credit if returned within
30 days from the date that you've received your order. Orders returned
after 30 days from receipt are eligible for store credit only. Orders
returned after 60 days of receipt will not be refunded.
Return Restrictions
We cannot accept returns on merchandise that shows evidence of use or
is in any way damaged or altered before arriving at our location. Make
certain to use the original packaging and packaging method when
returning an item to ensure that it arrives in the same condition as
received.
Items returned without original packaging and/or without original
packaging method may not be eligible for full refund. We reserve the
right to refuse full credit on items returned altered in any way,
including damage resulting from inadequate return packaging.
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Contact Us
Phone: 916-922-9392
Fax: 916-922-2444
9:00 am - 6:00 pm PST M-F
9:00am -2:00pm Sat
Questions/Comments About an Order:
info@ManorDrug.com
Our mailing
address for correspondence and returns:
Manor
Leader Pharmacy
2361
Northgate Blvd
Sacramento,
CA 95833
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email us or call 1-916-922-9392
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