Manor Leader Pharmacy 2361 Northgate Blvd, Sacramento, CA 95833

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  Sacramento, CA 95833 Translate to Spanish
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Troubleshooting Heater Vibrator

24V. HV8000 System July 1996 to current.
Back Vibrators only July of “96” to June “98”
Seat and Back Vibrator June “98” to current

Problem: Heat vibrators are not working.

1. This unit is very sensitive to spiking and sometimes needs to be unplugged to reset system. Unplug transformer from outlet and then let unit sit approximately two minutes. Plug transformer back into receptacle. A quick pulse from the vibrator may result when plugged back into the outlet. This is normal.

2. Since it is very rare for both heating pad and vibrators to quit working at the same time, chances are power pack is defective. Replace power pack first then try DHV hand control to resolve.

3. If there is no heat, replace DHV handwand. If it doesn’t resolve, replace heat pad.

4. If none of the three vibrators is operating, handwand should be replaced.